PRIVACY POLICY

AETHELSOLUTIONS PRIVATE LIMITED ("Aethel", "we", "us", or "our") respects your personal privacy. We collect information necessary to provide, manage, and engineer bespoke software, artificial intelligence systems, and automation workflows.

We collect information directly from you when you submit project inquiries, communicate with our engineering directors, or enter into professional services agreements.

When interacting with our website or project intake forms, you may provide:

• Identity Data: Full name, company/organization name, and professional designation.
• Contact Data: Work email address, telephone/WhatsApp number, and website URLs.
• Project & Operational Data: Descriptions of business workflows, operational bottlenecks, technology stack preferences, budget ranges, and project milestones.

When you browse aethelsolution.in, standard non-identifying technical information may be collected automatically by hosting servers, including your IP address, browser type, operating system version, referring URLs, and session timestamps.

We use the information collected for legitimate commercial and engineering purposes:

• Evaluating, scoping, and estimating bespoke software and AI projects.
• Communicating regarding inquiries, scheduling discovery calls, and providing technical proposals.
• Delivering, maintaining, and supporting commissioned client systems.
• Fulfilling statutory accounting, taxation, and regulatory compliance obligations in India.

We treat all proprietary operational details, system architecture sketches, and business logic shared during project scoping with strict professional confidentiality. We do not sell, rent, or trade your inquiry information to third-party marketing brokers.

By providing your email address or phone/WhatsApp number in our intake forms, you consent to receive direct communications from Aethel regarding your project inquiry. We do not send automated mass marketing spam.

We use strictly necessary and functional cookies to ensure page navigation, security, and draft state persistence. Please refer to our Cookie Policy for details on managing preferences.

We engage trusted third-party cloud infrastructure and API providers (such as hosting networks, communication APIs, and secure database providers) who process data under contractual confidentiality obligations strictly for operational delivery.

We implement technical access controls, SSL/TLS encryption for data in transit, and role-based access to safeguard personal information. However, no electronic transmission over the Internet or digital storage architecture can be guaranteed as completely impenetrable.

Personal and project data is retained for as long as necessary to fulfill the operational engagement, service client accounts, resolve disputes, and comply with legal, tax, and regulatory retention requirements under Indian law.

In accordance with applicable personal data protection laws, including India's Digital Personal Data Protection Act framework, you have the right to request access to, correction of, or erasure of your personal data held by Aethel.

To exercise these rights, please contact our team at aethel.officialdesk@gmail.com.

Our services and website are exclusively directed to commercial enterprises, business owners, and adult professionals. We do not knowingly collect personal data from individuals under 18 years of age.

Our website may contain references or links to third-party tools, APIs, and partner platforms. We are not responsible for the privacy practices or contents of external websites.

We may periodically update this Privacy Policy to reflect modifications in our engineering services or statutory requirements. Changes will be effective upon posting with a revised "Last Updated" timestamp.

For questions or requests concerning this Privacy Policy, contact: